Privacy Policy

Last updated: November 10, 2026

RivalPrice ("we", "us") provides weekly competitor price reports for online stores. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Public product data. Product names, SKUs, manufacturers, pack sizes, prices and page URLs that stores publish openly on their websites and on shopping search engines.
• Business contact details. Store names and business email addresses that are publicly listed, or that you send us.
• Customer information. If you subscribe, the details you give us (store URL, email, plan) and the payment confirmation from our payment processor. We never see or store your full card number.
• Email replies. Messages you send to our mailbox, so we can answer you and respect your preferences.

2. How we use it

• To build and send price comparison reports.
• To contact online stores, at most twice, with a sample of their own pricing data.
• To provide the service you subscribed to, send invoices and answer questions.

3. What we never do

• We do not sell or rent personal information.
• We do not share a customer's report with anyone else, including their competitors.
• We do not access your store's admin, orders or customer data.

4. Emails and opting out

Every email we send includes a way to opt out. Reply "no" or "unsubscribe" to any message and we will add your address to our suppression list and never contact you again.

5. Payments

Subscriptions are processed by Gumroad, which acts as the merchant of record. Their privacy policy applies to the payment information you enter on their checkout page.

6. Data retention

We keep price data and reports while you are a customer and for up to 12 months after, then delete them. Suppression records are kept permanently so we never email you again.

7. Your rights

You can ask us at any time what information we hold about you, to correct it, or to delete it. Email listprice@getrivalprice.store and we will reply within 30 days.

8. Contact

RivalPrice
listprice@getrivalprice.store